How to make sales

1)Consultant not sales man
examine, diagnosis, prescribe
2)maintain relationship
dont focus on sales, it will ruin both relationship and sales
listening, build, trust
say less
beginning hear more
comfortable

ask questions

goals, dreams
alto -> mercedes
school, fees
plan for 5 years, 10 years

let the customer  tell fully

3)Pause before replying
other thinking understand

buying take place in silence
selling take place with words

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